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SaaSProduct & GrowthActive dossier

Produktly’s 464-product dataset puts median SaaS tour completion at 29%

The strongest signal in Produktly’s 2026 onboarding dataset is not a universal target but a set of usable baselines: median tour completion was 29%, 1–2-step tours completed far more often than 9+ step tours, in-app NPS response rates were low, and announcement attention was heavily front-loaded. The report explicitly discloses sample and causal limitations.

Buttondown cut its database from 2TB to 750GB by deleting three legacy tables

Buttondown’s 'Great Pruning' is a small-SaaS operations story about deleting architecture rather than adding it. The company removed duplicated or over-retained request and email-event data after changing how those workloads were processed.

Chrome Web Store now defaults publishers to two extension slots and is retiring Featured badges

Chrome extension publishers now face individualized publication caps, with two slots as the default for new or low-history accounts. Existing extensions remain published, increases can be requested, and Google is also retiring the Featured badge while making recent reviews more important to ratings.

Zipchat’s rebuild shows how platform risk reshaped its AI SaaS economics

Zipchat is useful as an operating case study, not a comeback story. Founder-reported figures show how a prior platform dependency failure influenced a new AI SaaS model built around reply-based pricing, channel diversification, revenue-based financing and tighter hiring discipline.