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incident.io has made autonomous incident investigations generally available

Investigations has crossed from preview into production and incident.io now reports a large latency improvement in its own measured workflow. The agent continuously reassesses evidence and can hand remediation to coding agents, but the new speed and accuracy figures remain vendor-produced rather than independent.

Zigpoll’s founder says agency-focused packaging lifted revenue per account 24% without a price increase

Zigpoll is a useful tiny-team pricing case because the claimed gain came from segment fit rather than simply charging everyone more. The founder says moving integrations down to the standard plan removed friction for agencies managing many client stores; current product pricing remains tiered primarily by survey-response volume.