Find published dossiers by topic, company, product or technology.

Showing 1–20 of 518 dossiers

Private SaaS median ACV falls to $24K as bootstrapped firms stay on smaller contracts

The latest private-SaaS deal-size benchmark shows median ACV moving down, with bootstrapped companies at $18,643 versus $39,880 for equity-backed peers. For small SaaS operators, the useful question is whether larger contracts improve retention and economics enough to justify the longer sales motion.

SaaS Capital’s 2026 survey puts median private SaaS ARR per employee at $141K

Private SaaS teams now have a fresher efficiency baseline: median ARR per employee rose to $141,125, and bootstrapped businesses lead equity-backed peers on the metric across company sizes. The same survey family shows bootstrapped $3M–$20M SaaS companies growing more slowly but generally operating with stronger cost discipline.

Stripe's 200-platform survey finds AI pushing SaaS beyond seats — but vertical businesses favour embedded finance

The interesting signal is segmentation, not 'seat pricing is dead': vertical SaaS operators expect payments and finance to become a larger part of revenue, while horizontal platforms expect usage and hybrid software charges to lead. The survey is vendor-produced and forward-looking.

ChartMogul finds standard SaaS LTV forecasts miss actual cohort revenue by more than 50% nearly three times in ten

The median SaaS LTV forecast looks almost right at 12 months, but that average hides huge misses in both directions. For acquisition budgets, payback planning and company valuation, ChartMogul’s new 3,331-company analysis argues for treating LTV as a directional indicator rather than a precise revenue forecast.

SaaSProduct & GrowthActive dossier

Produktly’s 464-product dataset puts median SaaS tour completion at 29%

The strongest signal in Produktly’s 2026 onboarding dataset is not a universal target but a set of usable baselines: median tour completion was 29%, 1–2-step tours completed far more often than 9+ step tours, in-app NPS response rates were low, and announcement attention was heavily front-loaded. The report explicitly discloses sample and causal limitations.

Zipchat’s rebuild shows how platform risk reshaped its AI SaaS economics

Zipchat is useful as an operating case study, not a comeback story. Founder-reported figures show how a prior platform dependency failure influenced a new AI SaaS model built around reply-based pricing, channel diversification, revenue-based financing and tighter hiring discipline.

Cloudflare and OpenAI test edge signals that put hundreds of millions of pages into ChatGPT search

Cloudflare supplies page-discovery and change signals; OpenAI independently evaluates and ranks discovered pages. The experiment is limited, respects crawler permissions, and is not a new general opt-in indexing service or a guarantee of traffic.